Privacy Policy

Last updated: March 21, 2026

Introduction

Geometric ("we", "our", or "us") operates the Geometric platform, which provides AI visibility audits, monitoring dashboards, content analysis, and related services for businesses. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at gogeometric.com, use our platform, or interact with us in any way.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

Information We Collect

We collect information in the following categories:

Information You Provide Directly

• Account Information: name, email address, company name, job title, and password when you create an account or request early access.
• Service Inputs: business URLs, brand names, competitor names, monitoring prompts, and other data you provide to configure and run audits, monitoring, or content analyses.
• Billing Information: payment card details, billing address, and transaction history. Payment processing is handled by third-party processors (e.g., Stripe); we do not store full credit card numbers on our servers.
• Communications: messages, feedback, and other content you send us via email, support requests, or in-product forms.

Information Collected Automatically

• Usage Data: pages visited, features used, actions taken within the platform, session duration, and interaction patterns.
• Device and Browser Data: IP address, browser type and version, operating system, device type, screen resolution, and referring URL.
• Cookies and Similar Technologies: we use cookies, local storage, and similar technologies to maintain sessions, remember preferences, and collect analytics. See "Cookies" below for details.

Information from Third Parties

• AI Platform Data: as part of delivering the Service, we query publicly available AI answer surfaces (such as ChatGPT, Google AI, Perplexity, Claude, and others) to assess how your business appears in AI-generated responses. This data is collected on your behalf and forms the basis of your audit reports.
• Analytics Providers: we may receive aggregated or pseudonymized data from analytics tools we use to understand website traffic and product usage.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Geometric platform and all associated services
• Generate AI visibility audits, monitoring reports, competitor analyses, content recommendations, and scorecards
• Process payments and manage your subscription or account
• Communicate with you about your account, onboarding, support requests, product updates, and service changes
• Send occasional marketing communications (only with your consent; you can opt out at any time)
• Analyze aggregated and anonymized usage patterns to improve the platform, fix bugs, and develop new features
• Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity
• Comply with legal obligations and enforce our Terms of Service

How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service Providers: we work with trusted third parties who perform services on our behalf, including hosting (e.g., Vercel), payment processing (e.g., Stripe), analytics (e.g., PostHog), email delivery, and customer support tools. These providers only receive the data necessary to perform their function and are contractually obligated to protect it.
• Legal Requirements: we may disclose information if required to do so by law, regulation, legal process, or enforceable governmental request.
• Business Transfers: if Geometric is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent: we may share information for other purposes if you have given us explicit consent to do so.

Cookies

We use cookies and similar tracking technologies to operate and improve the Service. Specifically:

• Essential Cookies: required for core functionality such as authentication and session management.
• Analytics Cookies: help us understand how visitors use the website and platform so we can improve the experience. We use PostHog for product analytics.

You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use the Service.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or necessary for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

Audit reports and monitoring data associated with your account will be deleted upon account closure unless you request an export beforehand.

Data Security

We implement industry-standard technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls limiting who within our organization can view personal data
• Regular security reviews and monitoring

No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal data we hold about you.
• Correction: request that we correct inaccurate or incomplete information.
• Deletion: request that we delete your personal data, subject to legal retention requirements.
• Portability: request your data in a structured, machine-readable format.
• Objection: object to processing of your data for certain purposes, including direct marketing.
• Withdrawal of Consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at hello@gogeometric.com. We will respond within 30 days.

International Data Transfers

Geometric is operated from the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. We take steps to ensure that your data receives an adequate level of protection wherever it is processed.

Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through the platform.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Geometric
Email: hello@gogeometric.com